|Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it.
|Order did arrive on date supplied. After having made frantic efforts to secure an am or pm delivery, I was advised that I would be having a pm delivery. The delivery was then made between 9 and 11am because luckily a friend was in to take the parcel in. I also note that a message had been written saying deliver after 12!!! Having said that the contents were as expected.
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Very sorry, normally we are proactive in getting this information to you before you are asking for it, we can see where this slipped through the net and are taking steps to prevent it happening again.
Thanks for your Feedback.
...Lynn Frances Andrade
|Very Good service
|Part received, good delivery time. Havent fitted yet but looks to be just what I need and at a good price. Thank you and will use you again.
...Andrew Martin Whitton
|Good prices, delivery & order communications.
Difficult website especially when searching for products.
|Fantastic service, second to none!! I won't look anywhere else for spare parts from now one, what is the point?
|Very pleased with your efficient service thanks! Having ordered something that turned out to be out of production, a quick call and email exchange managed to get us to the right products and a corrected order, which was then swiftly delivered. Thanks again!
|Initial enquiry about an alternative product to the now discontinued line was swiftly answered and order placed. This was then very quickly delivered. I was very impressed with the service received and would most certainly consider using them again.
|Order arived a day earlier than promissed. Many thanks.
|Delivered on confirmed date,every thing o.k.