I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
|
Thanks, good service, good communications.
...S Garner
|
Many thanks for processing my order which I have received.
It would have been more convenient for me if you had used HM Post for delivery.
Thank you.
Liam Sheridan.
...liam sheridan
|
Item received, very impressed with customer service, and will definitely use again.
Many Thanks
Regards
Tristan
...tristan shelton - Mr
|
Very good service, ordered a basinpedestal which was not suitable not totally my fault, but was collected and money repaid less restocking charge without too much fuss.
...chris meadows
|
Excellent service - many thanks
...Ian Gruar Ltd
|
Items Stelrad Elite grilles and end panels arrived on the sceduled date. Packaging slightly damaged but no damage to items.
Regards
Brian Green
...Mr Brian Green
|
Very happy with the service received, easy to order, excellent prices and quick delivery. Will definitely use again, thank you.
...Wendy Bowell
|
Excellent service, very pleased with the availability of spares, and the rapid delivery once ordered.
...Mr R D BUCK
|
A little hiccup with the delivery, however it was sorted out within an hour.
Product is exactly what I ordered and at a good price
Thank you and yes I would shop with you again
...Steve Lomax
|
£
£592.12 
