Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us.
...Peter Morris
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Parts delivered promptly. Exactly what I ordered. very happy with the service.
...Michael Leonard
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Generaly good service but disappointed with delivery promise should have been Friday, then Monday, finally arrived TUESDAY PM
Usually better, Christine is very helpful.
...WENSLEY CONTRACTS LTD
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Got part but feel delivery cost was excessive it was near as much as the product.
You need a simple postal mail option for small items.
...Damian Adams
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Dear Sirs,
Thank you for your follow-up.
Today we received the solenoid valves.
Thank you again & looking for future business again.
Best Regards,
Khaled
...Khaled
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Service was impeccable - could not ask for a better service.
The item I wanted was organised when I wanted it and it was available for collection locally saving me any delivery charges.
Your staff took the trouble to find the item and arrange for the collection locally.
Bathroom and kitchen works are complete now but if you sell televisions please let me know!!
Regards
...peter balls
allenbuild.co.uk
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Excellent service as usual - order delivered promptly, on specified date and by very helpful driver.
...Ms S E Ellis
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
------------- ------------------------- ------------------
Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub
...Paul Witts
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Simple ordering process. Very helpful staff. Obtained product relatively quickly despite problems caused by Covid 19. Low prices. Very happy.
...Arthur Elliff
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Hallo. As you said this item is no longer available. You have offered to look at alternatives. The cooker is a Belling Farmhouse Cookcentre Model No 110 serial number 62100009. The obsolete part number was 082604898.
Many thanks Brigitte Studley
...Brigitte Studley
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£
£592.12 
