good product long a long wait for delivery
...david pitchford
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Hi
While I was very impressed with the speed I received the first part I ordered, I actually ordered 2 of them & have yet to receive the second. The delivery note suggested that one was being delivered & one was on back order, but so far it hasnt turned up...
Many thanks
...Dougal
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9
...Mark Bradley
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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Easy to use website, great range of product and even better had what I needed. Great communication and speedy delivery, couldn’t have been better. Many Thanks
...Tim Pearce
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no problems at all, excellent communication will gladly use your company again.
...bas services
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Thanks to My Tub I have been able to obtain two very scarce products to repair my central heating controls. Despite set backs from 3rd party suppliers, the goods were sourced and delivered in good time by My Tub. With my grateful thanks.
...Paul Banks
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Excellent service, will use you again
Thank you
Delme Laugharne
...Mr J D Laugharne
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Excellent customer service all round and prompt delivery!
...A Gill
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Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks
...Zoe Metcalfe
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£
£395.49 
