My order arrived next day which was great. But the item had to be signed for. I fortunately returned home otherwise I would not of received it. I was not given a tracking number so I had no idea when the order would arrive. Also on the website it asks where to leave the order, but this is useless as the delivery driver needs the items to be signed for. The logistics need some serious attention if your going to charge high costs for delivery. ...Mr Timothy Hedley - T.A.Hedley Projects
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Excellent services ...Monwara Dewan
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Very good service ...Edna Fullbrook
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Simple, quick and a good price plus couldnt find the goods elsewhere. Thank you ...David Iszchak
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Excellent service, regular updates given on delivery. Email contact easy and very efficient. ...Michelle Phillips
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Excellent service. Toilet was delivered next day, installed in under an hour. ...Duncan Luce
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Excellent service - arrived very promptly. ...Carole Richardson - Chichester College
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Very competitive price. Excellent e-mail communications. Delivered as promised. Recommended. ...C J HARKER
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very helpful and excellent service ...Andrew Halpin
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