|The shopping experience was good from placing the order to the speed of the delivery.
I will definitely use your company again.
|I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig
...Dr Iain McQueen
|I was delighted with the service I received from My Tub. The prices were much better than any I could have got from any of our local stores. The delivery was prompt and fitted in well with the new bathroom
|Delivery fast thanks alot. Product tricky to install however, we managed and now have a complete toilet once again!! Thanks
|first class service, thankyou.
|Very satisfactory. My only complaint, which is about your supplier rather than yourselves, is that they cut my 6m lengths of pipe in half to get them in their van. This means I will have to make extra joints that I had hoped to avoid. Not a disaster but a bit of a nuisance. Otherwise fine. Thank you.
|No problems with this transaction. The boiler was delivered on the date stated.
I will use mytub again if the need arises.
|Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
|Exceptional service. Programmer arrived next day
...P J Coleman
|Excellent customer service. Very friendly and helpful staff who kept me fully informed and the item was avalialble for collection as promised.
Competitive price as well so a very good buying experience.