It would have been nice to have been told the item was not in stock at the time of ordering.After a couple of conversations about the item I assumed it was in stock and would be posted .
Still pleased with My Tub and will order again in future. ...K.Last Plumbing
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Quick and efficient service ...William Francis
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Pump turned up on time fitted and hot water now on, many thanks! Mick Frampton ...Michael Frampton - Tri Management Ltd
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Yes thank you I received my order,everything was fine,the only problem was there were no screws sent with the spacer. I have made do with screws I had in the house, just as well I had them. I am sorry this is not the best of feedbacks,but it is the only thing I can add.
Regards,
David Russell.
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Good afternoon,
I have just spoken to the manufacture & they inform me the screws should be in the back of the fire & so are not supplied with the spacer.
Regards
MyTub ...David M Russell
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Excellent communication, part fitted shower now up and running.
Cheers ...Dennis McEvoy
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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Item arrived quickly and very pleased and would most certainly order from My Tub again. ...lee richards
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My Tub were very helpful during the ordering process with good and regular updating of information until the goods became available. ...Ian Birrell
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Great service, fully communicative during delayed out of stock order, which is very important. great product. ...Duncan
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Dear Sir,
Acknowledge receipt of the shipment with thanks. We are happy with the service and support rendered.
Thanks and regards,
NS ...Tan Nam Seng - NS Tan
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