Great customer service, however the web pricing on the tube is a bit misleading
...ADRIENNE TUCK MARSHALL LAND SYSTEMS
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Great service, supplied exactly what I needed. Highly recommend.
...Jeffrey Alan Steeden
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There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks
...elaine.willett
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Arrived as specified, in good condition, on time. I was kept informed of progress of order throughout process. Perfect.
...Jack Riggs
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Good.
...coat marine limited
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
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Feedback - great buying experience. No issues with purchasing, great price, quick delivery. I would highly recommend and will be using again. Thanks
...David Jones - Mr
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.
...Mr Christopher R Henry
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Very pleased with the service provided. Thanks
...Mr Harvey G Foster
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Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again.
...Phillip Edwards
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£
£59.64 
