many thanks for my filter received on schedule,
excellent service. ...Roger Vernon Bird
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Excellent service Steve in Sales could not be more helpful. ...Paul Sands
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Excellent service. On time, well packed and in good condition. ...Neil Procter
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Did try to order part from another supplier waited one week only to be told part not available and had been on back order for 3 months.
Contacted MyTub and they had it on the shelf fitted within 5 days.
Thank you. ...Colin Edward Townsend
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Very pleased with the service thanks ...D Brockley
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Speedy service and delivered item as promised. Great service. ...Ian Lomax
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Service was good and I was kept informed of delivery updates. ...Mr. David Duke -
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First class as ever ...Ondemand Plumbing
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Excellent, very fast delivery, thanks. ...Tony Parkin
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