Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me
...Martin Frain
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9
...Mark Bradley
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Arrived as ordered very satisfied,also good customer helpline,happy to recommend.
...john evanson
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Delivery date changed a few times at short notice, but always kept informed.
...Robert larkin
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Yes all good
...kayyum abdul
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
...Andrew Thompson
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Great service. Arrived on time. No hussle.
...Basel Abbas
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Very efficient service!
...AlixPartners Ltd
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Many thanks for your prompt despatch of the hinges they are perfect. Great service.
Many thanks
Kenton
...Kenton May
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Great service - excellent communication. Goods delivered as requested.
Many thanks
...Wayne Crickmore
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£
£8.02 
