|Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM
thank you very much for your E-Mail.
We get our order and till now everything is fine, so thank you very much.
|Very pleased once again with your service. My order arrived as advised.Many thanks.
|Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
...Mrs Catherine Dobson
|Thank you. Recieved my order quickly, and very happy with your service
...Mrs Edith gomessebastiao
|Excellent service, kept me informed of expected delivery. Thank you
|As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged.
|Excellent service/price, kept us informed of progress of order, goods received 7.10am on the given date. Would certainly consider using the company again when the need arises.
I have just used your site to order a spare part and thought you might like
to know that your site is the best one I have been on for ages in terms of
clarity, ease of use and information. Can't fault it.
|Good communication throughout the transaction, fast delivery and good quality products, overall a success - would recommend to others and would buy again myself.