we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
------------- ------------- --------------
Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
|
Great communication, rapid delivery, highly recommended, thanks!
...Patrick Timms
|
Ordered Thursday morning explaining it was urgent.
Arrived Friday at 10:00am - fantastic service!!
Cheapest on the internet by 7%.
Would recommend mytubs to anyone
...Alan Henderson
|
Very quick and efficient service , thank you.
Only negative was having to pay full carriage on a few washers which could easily have gone in a small envelope!
...Mr. Kevin Gumbrell
|
Lovely company to deal with, although the item went astray, the staff kept me up to date with progress without me having to chase it myself. Item just what i needed, a replacement divert-er saved me having to replace an expensive tap and pay a plumber. would highly recommend this company and would not hesitate to use them again.
...Mrs S Yarr
|
Excellent service, kept me regularly informed of order status & order delivered on stated day
...karen brogan
|
Excellent service, delivered as promised. Very happy.
...Ali Akademir
|
Fine, just fine! Thanks.
...Rose Arthur
|
A delay with supply - but kept fully informed of issue - good price for item - will use again
...Donald Fisher
|
The tap arrived as you promised. My only comment your service is the lack of it at weekends!
...John Dunsbee
|
£
£450.81 
