Filter took a while to be delivered and I had to modify it a little to fit my attachment. Good price and efficient paperwork
thanks ...Roger Lawson
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Good service and communication excellent, When you telephone My Tub you get through to a human being very quick! ...Cameron McDowall
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Items received.
Everything is ok.
Thx.
J-Pierre Rizzo ...Rizzo J-Pierre
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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Item received in quick time, us pump replaced and power shower now working correctly. Thank you for the quick service. ...Chris Herbert - Mr
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Amazing speed of delivery, shame all companys cant do the same. Well done!! Thank you ...Steve Russell
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I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required. ...Jeremy Curtis
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A very quick and efficient service, especially regarding checking as to whether an item is in stock.
One of my requests was the other was found to be no longer available but that didnt stop MyTub checking to see if it was available from other competitor suppliers. Thats what is called service!
I was kept fully informed as to the ordering, dispatching and delivery of my part.
Overall an excellent company to do business with.
Thank you. ...Martin Field
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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...Steve May
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Great Service, Very Promp, reasonably Priced.
Thanks Envirojet ...Samuel Lupton - Envirojet
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