There was a little glitch with regard to the delivery period which changed after the order was placed but Christine resolved the problem and kept me informed. Quite happy to order again. ...H.W.Wilson Ltd.
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Thanks for all.
Good service and answer To customer.
Thanks.
...juan pablo escalante - SEM
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Received exactly that which was ordered, pity about the long delivery.
...Tom Murray
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Found this company after many hours of trawling the internet looking for a part for my shower that I couldnt get anywhere else, the lady I spoke to on the phone was really helpful,placed my order it arrived a day early ,great price ,delivery costs a little high.other than that great. ...R FRIETT
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Great service, Emails answered promptly and delivery time was very good.
Would definitely use again. ...Mark Eaton
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very good service. very expensive delivery. ...Stuart morton
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Helpful website made it easy to locate correct replacement part. Picture of part made it even easier. Delivery of part was next day even though order was after 1.00pm. 10 out of 10 for accuracey and speed of service. Will definately use again. ...Scolton Country Cottages
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Excellent service,
And was kept informed on the progress of my order throughout the process, i will be recommending your company to other people in the future.
Thanks for all your help
James ...James Mcgarry
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay ...Adrian Stevens - Adrian Stevens Plumbing
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