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Thanks to the tenacious efforts of Brenda and Christine you have been able to locate and supply a vital, but rare component for my very old boiler. Without this part the boiler would probably needed to be replaced. I was constantly informed as to progress, always in an efficient and courteous manner. These two ladies are a credit to your business and are the foundation open which successful businesses are built.
Very sincere thanks to all concerned for your efforts
R.B.Waddleton... ...Roy Waddleton
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Great service and superb on price, 5 days to deliver and delivered everything on time...would highly recommend. ... ...Shakib Latif
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Great service. Thanks too Christine. ... ...Mr. H. Quere
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Excellent service, pleasure to deal with. Defeated by manufacturers problems but only after exhausting all avenues. ... ...Ian Smith
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Quality courteous service and efficient delivery.... ...Clifford Slocombe
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Brilliant communication throughout. We got a message after ordering and paying that the item was no longer stocked but that they had sourced it from the manufacturer and would be able to fulfil the order. We then were updated re dispatch and delivery. First class!... ...Heather Herbert
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The item that i ordered was not in stock but had a telephone conversation and with a person who was very helpful and i managed to sort my order out and rrceived it in good time.... ...Gary MODLEY
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Great service, fully communicative during delayed out of stock order, which is very important. great product.... ...Duncan
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Brilliant website. Wish they were all like this... ...James Thorogood
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG... ...Graham Griffiths
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