The service was good. It came when you said it would and the response to my order was fast.
Sadly it did take 3 weeks to get it here, which did seem a very long time and will mean if I need it in a hurry Ill look for another supplier.
Thanks
Katy
...Katy Dodd
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The service and communication was absolutely top notch. Very helpful staff and would definately use again. ...M A Khan
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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
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Superb service as always. ...Steve Faley - Ondemand Plumbing
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Quick service and great communication. ...Piers Walker
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Product and price excellent, however the delivery was slower than expected but this maybe due to christmas postal services. ...Steve Harris
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It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable. ...Michael Stanley
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You asked fora review which I am pleased to give. Not having used your company before and finding a couple of days before Christmas that I needed a spare part for my fire, I came across your name as suppliers of the part.
I duly ordered this part and was so pleased with the service I received and took the trouble to comment on your excellent service at that time. Imagine all the hustle and bustle of the Christmas period, delays, etc. with transport generally - BUT - your firm came up trumps and delivered the spare part before Christmas - much sooner than expected, particularly when the delivery date was projected for January. Well done and thank you. I would not hesitate to use your company on another occasion. ...Evelyn Moore
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Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th. ...MR P KELLY
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Good, easy website. Kept informed by e mails about delivery. Came earlier than expected so very good service and would definitely use again. ...Margaret Collins
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