|Excellent service Thank you
|I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.
|EXCELLENT ITEM AND FIRST CLASS SERVICE THANK YOU ,A
|prompt delivery and a competitive price.would recommend to others
|Excellent service. Prompt delivery. Will definitely use you again!!!
|2 out of the 16 items where damaged, 2 replacements arived on site within 2 days
|OK, item arrived according to expectaitons and plan.
|The young lady who helped me , Jeanette , displayed customer care and a willingness to assist so rarely seen these days. She has a pleasant attitude and nothing seemed too much trouble. Thank you !
|I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had.
|customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time.