My order was delivered quickly and early on the day that was given to me. I had to order an extra item, and this was handled very politely by the staff over the phone. I would recomend Mytub to my friends.
...william young
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Hi Christine and jeanette thank you for your speedy attention and resolution to this matter. excellent service
Thank you very much
...Alex Morton
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Spot on, great service, delivered well within timescales set and was very good when I got the order wrong on-line, very responsive and corrected my error.
...Richard Page
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Very pleased with the products. Was able to put the on my existing gas fire with no problem. I was relieved I could still get replacement coals as my fire is over 10 years old. Slight confusion regarding delivery but this was sorted out quickly.
...Lisa Foley
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Great products and quick delivery. Very very helpful staff. Recommed Highly.
...Dylan Hall - DCR International
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Very good service- the shipping cost went up because of the end supplier. The gentleman at Mytub was so apologetic and was more upset than me about the increase! He is an asset to your business. The shipping was also very good and arrived as forecast.
...Michael Ascherl
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I was really impressed with the help received from customer services and the excellent next day delivery. Thank You
... Marie Bullivant
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The item was delivered before the deadline date in good condition . Delivery option was the best I found for the single item.
...David Betts - NA
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Thank You
Very good service and all is fine
Julia
...Julia Hughes
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
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£
£64.64 
