|Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again.
|A further 8 arrived today, so we have received order in full now thank you very much for excellent service - a pleasure doing business with you.
...Rosemary - Trythance Trust
|Good service. Product seems fine. Website ok,
Good communication from the sales team.
|When the part arrived at your local supplier, I was contacted immediately to arrange delivery. It was delivered promptly at the arranged time.
Very good service.
|Part received, good delivery time. Havent fitted yet but looks to be just what I need and at a good price. Thank you and will use you again.
...Andrew Martin Whitton
|Excellent service, regular updates given on delivery. Email contact easy and very efficient.
|All fine really, apart from a pretty slow delivery service. 6 days to deliver within the UK is I bit excessive, as Ive had things shipped from Napal in less time.
|Excellent comms and generally a first class purchase. Thankyou
|Another great load of customer service from these guys, as I am not there, give yourselves a well deserved pat on the back! My order was so small but this didnt seem to matter, still made me feel like a special customer. If I were a plumber I am not! I would use these guys all of the time. So refreshing that there are companies out there that still go the extra mile to keep customers informed.
Well done and keep it up!