Tuesday I received the parcel. I would like to thank you for the service.The CD with the software for the Diagnostics for the Vaillant boiler Vrdialog 8102 is very out of date. Its the version 2.2. by 2006. On the internet can I find the version 2.5, but there are already the VrDIALOG 8102 version 220.127.116.11 but I cant download it. My computer works with windows 7 and this version works only with windows XP.
Christine, of you company, did provide the upgrade to version 18.104.22.168.
Already my thanks.
With best regards.
|Thank you for keeping me informed of delivery. The items were very well packed arrived in one piece.
|Superb service - site is easy to use, emails are informative, and my part arrived in just a few days - massively recommended, especially if - like us - you arent experts in the world of plumbing!
|Excellent service from ordering to delivery. Cant comment on product yet, as not fitted, but looks fine.
|Brilliant service . Beyond my expectations.
|Excellent service and good communication.
...Dr Andrew Dodd
|Thanks, nice quick and easy service. Great communication about every part of the order.
| Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
|After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service!
|Very good service and no complaints-thank you.