I am extremely pleased with both the product and the service provided by MyTub. The sales assistant was very helpful and the delivery incredibly speedy so I would happily recommend MyTub. ...Anna Girvan
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you ...Mrs Catherine Dobson
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Excellent service and communications ...John Paterson
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had to wait a while for my order ...mrs
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I googled this item and saw your website came up saying £25.91 door to door. When I ordered the item I noticed you added VAT. It said free delivery. Now I get an email saying I owe £7.95 Delivery VAT. I believe this is misinterpretation. I have never ordered an item anywhere before where delivery charge does not come up at the time of ordering and then told later I owe for delivery. Unless I can get this item for Free Deliveyr please cancel my order.
Mandy ...Mandy Wiles
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...roger norman
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Correct item delivered on-time,now fitted and service restored.A pleasure dealing with your Company. ...Vic Worley
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All round 5 Star service, would recomend to anyone. ...Anthony de Vine
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Goods received on time in good condition thanks ...John Botterill
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order received at 0815 Friday 220113 thank you ...mr peter cappellini
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