Great Support.
Only wish I hadnt needed it. ...A Randall
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Ordered 20th September & money taken immediately. Problems with getting product so not delivered for 2 whole weeks. Good price & good updates given but why not charge when product ships ...G Reynolds
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Very many thanks to Jeanette in Sales for all the extra trouble she went to checking product suitability for me. Excellent customer service, much appreciated. ... Paul
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Dear Sirs,
thank you very much for your E-Mail.
We get our order and till now everything is fine, so thank you very much.
Kind regards,
Robert Rossbacher ...Robert Rossbacher
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Delevery took a very long time ...Barry CampbellTaylor
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Very prompt service...product as ordered....delivery date efficiently and correctly communicated. ...R Walden
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We ordered a toilet seat which we believe is now discontinued, with my tub.co.uk and although it took some time before delivery they kept me informed at all times and the order arrived as promised. The item was as described, well packed and easily fitted. I would recommend the company and would use again. ...M Connolly
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Good delivery, prompt efficient service ...Aquasolve
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Best price available for part ordered even allowing for the p&p, delivery delayed by several days but my tub kept me up to date at all times. Great service. ...Danny Fisher
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