Was kept fully informed about the progress of the order, and the re-delivery was organised very efficiently. Could not fault the service in any way. Congratulations. ...David I Hutchison
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This was my first purchase through myTub and im very impressed with it, part arrived very quickly and as described, and i cant belive how cheap the part was compared to other retailers !!!
Well done. ...thomas jamieson
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Great service as ever! ...Ondemand Plumbing
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Very disappointed that when I ordered online that was told soon afterwards that my order was about 6 weeks delivery - surely in this day and age of computers that stock levels should relate to whats available off the shelf.
Then had to pay another £60 plus to get same taps from another supplier. :0
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Hello
Unfortunately this is the nature of the UK's plumbing industry, no one UK company stocks everything and also has stock on the shelves at all times. There are minimum orders that manufactures deliver so if you wish to save money you may have to wait a while. As you have discovered in this instance if you need it now you have had to go elsewhere and spend £60 more than MyTub would have charged ...Chartwood Design Ltd
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Excellent service, my product was discontinued and the team went out of their way to source a replacement, keeping me informed by telephone and email.
Thanks, will definitely use you again in the future. ...Louise McCalla
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The lady who dealt with my enquiry and order was very helpfully and sorted out the best option for me. The order arrived quickly with no problems and at a good price, thank you. ...Victor Wattley
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Thank you - a very efficient service and excellent telephone support staff. ...Margaret Miller
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Excellent service and communication throughout.
I will certainly use MyTub again if I need to.
Highly recommended. ...Warren Gilbert
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The service provided was good and the staff who was dealing with my order was very helpfull.
Thank you,
M Kemperle ...M Kemperle
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Exemplary service. Originally placed order on ebay but was let down greatly. Your companys handling of my order was first rate and your communications excellent. I was updated regularly regarding the delivery status leaving me free to carry on with other things. THANK YOU. ...Patricia Lines
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