You were very charming & helpful & the part arrived efficiently the next day by UPS. I thought the part was the wrong one as it did not fit as expected & think I left a panicky message on your answerphone, but we have made it fit & all is OK and I Have hot water again so many thanks.
...susan henshall
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Thanks Sophie
Brilliant service. I will use your company again.
... J E Hubbard
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prompt supply and delivery
...frederick donaldson
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Excellent service and communication
Good price
Well done
...Edward French
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Great service, respose time to email,price and delivery excellent.
...PAUL ASHURST
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Fantastic support for a faulty showerhead. Delighted.
...Gerard Fradley
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item delivered promptly, really pleased with purchase and service
...J SAMPSON
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Very pleased with the service.
The item was delivered on the date advised.
...Mr R J Vine
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Delivered in good condition on the day - morning as promised
...Mr I H Goodale
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£
£195.59 
