Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though ...MARTIN SEYMOUR
|
Excellent customer service. I had to call as I needed to collect the item ordered urgently, I made 3 calls and spoke to 2 people. They could not have been more helpful, they located and contacted the nearest delivery site and emailed the details to me. ...I Booth
|
Completely satisfied with mytub but delivery could be better. I rang you at about 4.30 on promised day of delivery to be told that delivery could be any time up to 6.00pm. At 7.30 I sat down to write a very critical e-mail to you complaining about non -delivery but, happily, it came just before 8.00pm. I was panicking as I had promised to use this item in repair of a customers boiler on Friday relying on your promised delivery. All turned out well in the end but earlier deliveries may save frustration and anger.
Thanks for your service. I will use you again. M.Bradbury ...M.B.Services
|
Good service. On time and as required ...John Chester
|
Good service, some glitches on the web site – account not behaving properly – but a very welcome quick response to sort things out.
Overall, positive and friendly. ...Paul Beardmore
|
Excellent service and great value. I was able to phone to confirm stock availability and delivery dates. Would highly recommend ...Dermot Heron
|
Mytub were very helpful and service was excellent. ...Helen
|
Brilliant service. Easy to order, came slightly quicker than initially estimated but with confirmatiuon of delivery day by e-mail ahead of the time meant no problem. Price was good, too! Would use you again on this experience. ...Graham Tolley
|
Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me ...Martin Frain
|
Very imoressed with your service, from ordering up to and including delivery. Would certainly use you again. ...Charles Archibald
|