Great service. Fast and efficient. However, the box the item arrived in was 10 times bigger than the item. The item was marked “fragile” - but there was no packing in the box to prevent it banging about inside it. Photo available if wanted. ...Sheila Miller
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completely satisfactory
the order came in 2 deliveries 1 yesterday and 1 today but this was clear in the documents
thank you ...Celia Handel
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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Excellent customer service, good prices and fairly quick. However out of the three towel rails I ordered one was scratched and another leaked. Exchanging was not a problem but obviously we had to pay a plumber to come out again.
...Emma Ray
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Dear Sirs , I ordered two springs but only received one . Would you please supply the second spring , as ordered . Many thanks . DM Fenn . ...Mr D.M. Fenn
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very satisfactory service. thank you very much ...george baker
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After sales was excellent with updated delivery information. Once delivery date confirmed this was met. Competitve price with service. Thanks ...Craig Watson
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Good price fair delivery time ...Mark
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All as planned, great service!! ...Martin Shepherd - Shepherd Contracting
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Very helpful and kept me informed of when delivery would take place. ...Virginia mansouri
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