We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute. ...MARK GILBERT
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I ordered this same item just two years ago thermo couple for gas fire ordered it the at 3pm arrived 9am next day, this time taken a few days longer but no emergency so pleased enough about service, the only criticism I made then and am making now still no PHOTO image of the item being purchased it really does make a difference when you can compare it item that you trying to match, luckily I still had the same part number, but would illuminate some problems.
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Dear Henry
We have uploaded a photo now, thanks for the feedback.
Regards
MyTub
...Henry P Robinson
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HI.. Thanks , we received the part. A bit disappointed that the part took longer that the original estimated time because my customer had 2 options -
One supplier was cheaper but estimated a longer delivery period by a few days and your product was dearer but estimated a quicker delivery. So he chose the dearer but quicker delivery option which ended up taking longer than the other cheaper supplier had advised.
I appreciate that your delivery time is an estimate, but shame it couldnt have been a bit more realistic.
Yours, Allison ...JOHNSTON COMBINATION BOILERS
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Very good and helpful service. Would recommend ...hilary stell
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Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service. ...John Alden
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excellent service would use again ...karen bromfield
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Item delivered in good condition on the day that was forecast ...John A McBean
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Great service ,thank you. ...Vsevolod Loktyukhov
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Delivery received yesterday in opened package, damaged box and partrs missing. NOT impressed ...David Hall
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Slight delay in delivery but that was the fault of my fridgefreezer deciding to go wrong over the xmasnew year period. Otherwise price for the part was the best I could find on the web so if I need anything else I will return. Thanks Chris. ...Chris Douglass
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