The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Order went through smoothly and product was delivered promptly in good condition. Packaging provided good level of protection. ...Edward Andrew Wyatt
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Very helpfull and quick delivery. ...shirley fryer
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The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied. ...S OGUNGBOLA
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Wow, and excellent service from the date of order to the date of delivery. Very helpful with excellent communications. Would definitely use this service again and would highly recommend to others. ...A R Barrett
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Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product. ...Karen Rumsey
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Very courteous customer service, excellent communication on delivery expectation, and a great price! What more can be said ...Brian Madden
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Great Service. Particularly liked being kept in touch regarding delivery date ...Paul Hicking
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Good value for money, good communications but very long delivery times compared with similar companies. ...Peter Mayer
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Thanks, we have received the item..! very prompt.. thank you verymuch ... Farook K Chalarath
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