The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
------------- ------------------------
Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
Product and price excellent, however the delivery was slower than expected but this maybe due to christmas postal services. ...Steve Harris
|
Good service, didnt think we could get what we wanted as it was part of a bathroom suite, well done. Thanks. ...david neasham
|
Thank you for your excellent and speedy service. Replacing defective items
was also no problem, and they were supplied just as quick as the originals.
Laurie was outstanding in dealing with my queries. THANK YOU. ...Peter Mellor
|
Great service with very helpfull staff. ...James Waddell
|
tap arrived on time. fitted it this weekend works a treat thanks ...stephen gilbert
|
Excellent service with speedy delivery. ...Carol Hanney
|
Excellent service, quick delivery very happy with my new fire coals.
Thanks ...Darren Webb
|
very good communication with fast response to all E mails sort problem very quickly with no fuss, would use again and recommend to friends ...les green
|
Good service - very pleased. ...john hart
|