All stuff ordered arrived as agreed. Successfully fitted. All working. My only constructive comment would be the time that it took to arrive. I am sure that there are good reasons for the elapsed time and I am happy to have waited because he price was good value. However, I did have to flush the toilet with a bucket while waiting. If I had realised what the wait time would be, I might have paid you or someone else more to get the item quicker. I dont remember the delivery time being made clear before paying. ...John Charles Levett
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I was impressed at how quickly my order arrived. Many thanks ...Alan Gibson Heating
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Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me ...Martin Frain
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Easy to order on website, however the statement on the website regarding free delivery on orders over £35 is misleading our order was over £50 but as it was not a stock item it cost £15 delivery. Not impressed.
Order arrived within 48 hrs after order, tin damaged but it didnt affect product. ...David Williams
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Good service, some glitches on the web site – account not behaving properly – but a very welcome quick response to sort things out.
Overall, positive and friendly. ...Paul Beardmore
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Good price and very good service quick delivery
...Steven parvin
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Excellent customer care and service from your front office staff.
...John Douglas
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First bath panel damaged and returned to Plumb centre. Replacement bath panel received and now fitted. Very satisfied with service from My Tub. ...John Bryson
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Having this rare item in stock saved the job! The new installation now exactly matches the original that was fitted in 1932. Excellent email updates on the progress of the order. ...Alan Pickwick
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Very good service from My Tub Ltd.
Good website also and products were delivered the day you estimated.
Many thanks.
...David Duncan
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