Very, very impressive service for an on-line retailer !...the office kept me informed at all stages of my order and delivery both by e-mail and from the office even spoke to a "real" person who was very helpful !
Would definitely use this company again without any hesitation. ...Ian Lewis
|
Very pleased with your service However i Was led to believe that the Esher Three pack included a towel rail and it tuned out to be a Towel ring . Which we do not want. problem is currently being resolved ...stephen Wheeler
|
Can’t get a much quicker service, many thanks! ...martin thompson
|
I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
|
Very good service, was kept informed by email on delivery date.
Very satisfied with the sink. Would use again. Thank you ...wayne botley
|
very good service. The diver phoned when almost arrving for delivery. A ver good system ! ...susan brown
|
No problems at all, delivery information was well communicated and item actaully arrived safe and sound ahead of forecasted date. ...Grant S Campbell
|
Very quick delivery.
I like the fact I was able to track the consignment on the courier site. ...chris meiklejohn
|
Excellent service Steve in Sales could not be more helpful. ...Paul Sands
|
Very Pleased with product and service, and very good communication.
Thank you ...Mr T Stubbings
|