I placed my order online and was kept up to date with how things were progressing. I received an email to tell me the part was available for collection. However when I went to collect the part it was not available. Apparently someone had sold it. I contacted Christine who reordered a further one. After a week it was still not at the Belfast Depot so I contacted Christine who arranged for it to be delivered to me Free of Charge
...Alan McCullough
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A delay with supply - but kept fully informed of issue - good price for item - will use again
...Donald Fisher
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Excellent first class service - received within 2 days 0f ordering - will certainly shop again
...Alan Lancaster
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Great service as always.
Product as spec and on time.
...Greg Borgartz - Essex Wildlife Trust
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All as ordered and rec,d quickly
...Chris Dulake Plumbing
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Kept very well informed of order statues and swift delivery. Really pleased
...W Tuckey
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No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful.
...Aidan Murphy CT Electric
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Quality goods exactly as described and prompt efficient service.
...J J PENNINGTON
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Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks
...Pike Martin
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
£
£2359.83 
