Live online support was excellent, with a quick response. Hard to find product on the net sourced and delivered ok. Thanks for your supply. ...Mr Giles Batchelor
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delivery prompt.A.OK. ...Garry Redshaw
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Best price on the net great communication .would use again. ...Paul glynn
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thank you for a very promt and eficient service part works a treat recomend your company to everyone will use you again.
Adrian Jarvis Maintenance Manager ...Adrian Jarvis rspb
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...roger norman
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The purchase process was easy and delivery was quick so I would definitely order from my MyTub again.
The product I ordered is a Dudley Tri Shell cistern. The cistern itself is good and strong so perfect for the install I had in mind.
A couple of issues I have found with the product. The Dudley flush valve sits nicely in the middle of the cistern. The inlet valve and ball cock arm foul on the side of the flush valve as the inlet position on the cistern is more central and the ball cock arm is straight. It should be cranked a little to avoid this problem. I have managed to get it to work although the ballcock arm remains in contact with the side of the flush valve body during flushing and filling so not perfect by any means.
For the flush valve outlet - the main threaded fastener ...Nicholas Whittle - Silver Sands Holiday Park
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I am delighted to have found mytub. Your price for the part I was seeking was the lowest, and although your supplier initially sent the wrong item, your persistence in getting them to rectify their mistake was outstanding. I can recommend you to anyone - and indeed, I have already recommended you to my daughter and son-in-law.
Keep up the good work! ...Dipankar Ghosh
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Goods due 05 08 2013. In spite of glitches with this order your customer service has been impressive. You have sourced alternative fittings and I have been kept informed of progress.
Thank you. ...Jonathan Gardner
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You supplied where others failed. Thank you. ...Michael Hall
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Hi,
The wholentransaction was very fast and efficient.
Many thanks
David ...David Oldfield
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