I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are .
...david shorter
|
I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig
...Dr Iain McQueen
|
First class service and price.Would order again.
...ALAN A V PAGE
|
Easy ordering online
Advised by email of date of delivery
Delivered early and everything very satisfactory.
Many thanks for excellent service
...MR WILLIAM J RENSHAW
|
Excellent advice, followed by very quick delivery.
...Val Robson
|
Excellent Customer Service and prompt delivery of an obsolete part which. mytub managed to locate. Thanks - boiler up and running again.
...Matt Clancy
|
Best price for the shower part we needed and it arrived very promptly too - great communication keeping us aware at every stage of what was happening. Now our daughter can have her own shower back so wont need to use our ensuite at 6.00a.m. - many thanks!
...Lynn Hunt
|
very pleased with service and correspondence I received from you ,I will have no hesitation to use you again
...Peter Read
|
Nice friendly service, with regular updates.
Regards,
Mark
...MARKABRAHAM
|
Service, product , delivery etc all very satisfactory thank you.
...Robin Kooistra
|
£
£183.55 
