Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H
...John H
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The order took a very long time to be delivered mainly becuase the manufacturer was having trouble obtaining parts for an item is now one of its discontinued range.
There were two hinges and each had a different quaility finish. However as this part is no longer made I think it was furtunate to get it at all.
The regualr updates and feed back from myTub were excellent. The best from any supplier I have had dealings with. Each time I was ready to complain I found another update letting me know there was a delay and the reason. I was very impressed and would use myTub again because of the positive experience I had.
Very very good.
Graham
...Graham Riley
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Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service.
...Anthony Jones
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Excellent seller, no problems with sale or delivery,would recommend them
...James Minty
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Super efficient from start to finish, arrived before expected date, top service
...Steven Dorans - Total Property Care
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Great price and received the following day, will use again!
...Michael Downes - Bower and Child Ltd
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Great service, very friendly and helpful. Particular thanks to Deborah who helped out with part and delivery, would recomend without hesitation.
...Barry Hamilton
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good prices, excellent service, friendly and helpful staff. Would not hesitate to recommend
...Ms Montague
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An easy transaction, where i was always kept informed on the progress of my order. Arrived ontime and as described.
...Martyn Mills
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Fantastic service and really helpful chasing down delivery
...Simon Macpherson
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£
£6.05 
