Received in very fast time, great communication, item well packaged, great to deal with.
would deal again and recommend you,
Many Thanks for a hassle free order 1010
Wayne Lomax ...wayne lomax
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We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done! ...Alex Docherty
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Liked the website. Knew the part I was ordering would be the correct one. Liked the price and liked the speed of delivery. I would recommend you and will use you again. Thanks. ...geoffrey mcknight
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Swift delivery as promised. Very helpful staff on chatline ...Mark Edgar - Lincolnstudentlets
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Great service and pricing. NO.1 supplier for me. ...Martin Paul Augood
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VEry good service, and telephone communication was good when requiring an updateconfirmation of delivery etc. I mainly dealt with Jeanette who was very good. ...John Pearson
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Hi Jeannette,
Fantastic, express service, I will await the delivery as detailed.
Thank you ...Peter
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Excellent web site and excellent service, delivered on time will def use again ...Pauline Williams
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time. ...Raymond TOPIN
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Parts arrived in perfect order, exactly as requested, Good Job
Cheers ...Howard Williams
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