great service, everything went well ...Howard Charles Robinson
|
Simple to order online.My order arrived safely and on the date notified. No issues at all.Very good service,thank you. ...Thomas Francis Glennon
|
sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
...moira
|
Excellent service, helpful with good communication. ...Aled Phillips
|
Excellent service again. Good quality items at the right price and I was kept informed about delivery. ...Peter Keen
|
Great service will use again ...Trevor Thompson
|
Good service as old parts out of stock. Now received and fitted. oven fixed!
Slow supply not My tibs fault, but they chased it up well. thanks CHris M ...chris mansfield
|
Excellent service - as always. Cheers! ...Robert McNamara
|
Found this company after many hours of trawling the internet looking for a part for my shower that I couldnt get anywhere else, the lady I spoke to on the phone was really helpful,placed my order it arrived a day early ,great price ,delivery costs a little high.other than that great. ...R FRIETT
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
|