Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you
...Mrs Catherine Dobson
|
Very good service. Quick and efficient on the phone and went out of their way to help me out with a difficult situation. Delivery came within 24 hours of confirming the order. Many thanks.
...Charanjit Ryatt
|
Excellent service - as always. A pleasure to pat you on the back!
...Robert McNamara
|
What wonderful site and service. Managed to find a discontinued item which I tried everywhere without success! Saved the day and i’m very grateful!
...Tahir Kiyani
|
I ordered spare parts for a gas fire. A problem arose with part of the order, but this was dealt with by the company and I will happily do business with them again. Thank you.
...David Jackson
|
Received the parts in perfect condition. Although there was a delay, I was kept informed at every stage. Great service!
...Morag Dobbin
|
Order arrived quickly and was perfect for my purposes. Thanks.
...Nigel Bryant
|
Excellent service. Extremely quick delivery, and a very good price.
Thanks!
...Vincent James Nichols - Music Shed
|
I was looking for a replacement valve and found the website very easy to navigate. I located the product and made telephone contact to ensure that the replacement item would fit my existing fittings. Having been assured that it would, the item was delivered promptly within the target date. The valve is now fitted and working efficiently.
Great service both in advice and delivery.
Thank you
...Peter Cradock
|
Absolute fantastic service, excellent range of product at very reasonable prices and very prompt delivery with excellent communication throughout will definitely be using again and have already recommended to others
...Elizabeth Welch
|
£
£217.31 
