Thermocouple was fine but I thought the package & post costs of Ł5.99 could be better, I am sure you could improve on it. ...Carol Winder
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Perfect and prompt service.
Many thanks ...MarK Seager
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Good Service, I was able to identify the correct part and they arrived promptly ...Henry Peat
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perfect thank you ...LORNE BAR
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VERY VERY VERY HAPPY, ALTHOUGH I COULD HAVE BOUGHT IT CHEEPER, YOUR EXCELLENT SERVICE MADE UP FOR IT AND MY OAP CUSTOMER IS NOW WARM AND HAPPY
VERY VERY IMPRESSED,,,,, SO THANK YOU VERY MUCH ...all fife plumbing and heating
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The item was delivered before the deadline date in good condition . Delivery option was the best I found for the single item. ...David Betts - NA
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Good price c.f. competitors, and very prompt next day delivery ...Nicholas James Marston
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Thankls so much for all the excellent service ...CAROLE ALLCORN
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Excellent delivery service, & total bill considerably less than Amazon.uk would have charged ...RA Pettifor
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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