Excellent service, my product was discontinued and the team went out of their way to source a replacement, keeping me informed by telephone and email.
Thanks, will definitely use you again in the future.
...Louise McCalla
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I have been looking for this part for 18 months,and no one seemed to be able to supply it until I found My Tub Ltd,not only did they have the part but delivered it to my door in less than a week. Many many thanks.
...Dennis Johns
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Very disappointed that when I ordered online that was told soon afterwards that my order was about 6 weeks delivery - surely in this day and age of computers that stock levels should relate to whats available off the shelf.
Then had to pay another £60 plus to get same taps from another supplier. :0
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Hello
Unfortunately this is the nature of the UK's plumbing industry, no one UK company stocks everything and also has stock on the shelves at all times. There are minimum orders that manufactures deliver so if you wish to save money you may have to wait a while. As you have discovered in this instance if you need it now you have had to go elsewhere and spend £60 more than MyTub would have charged
...Chartwood Design Ltd
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Great service. Picked up on my comment in the order about urgency of the order and then contacted me to offer an express delivery service which meant that I received the order on the date required. Very helpful service.
...Chris Waters
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Good price, long wait for goods. Updated often why the goods were delayed.
...David McColl
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I have to say the service and fast delivery of the parts I ordered are very impressive. I will definately us MyTub again and will recommend them to all my colleagues
...harveyheating
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Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!
...Philip Gould
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Ordering process and delivery was easy
Would Def recommend
...Gary Burt - Castlewalls2008
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Hello sir,
Tuesday I received the parcel. I would like to thank you for the service.The CD with the software for the Diagnostics for the Vaillant boiler Vrdialog 8102 is very out of date. Its the version 2.2. by 2006. On the internet can I find the version 2.5, but there are already the VrDIALOG 8102 version 2.8.0.3 but I cant download it. My computer works with windows 7 and this version works only with windows XP.
Christine, of you company, did provide the upgrade to version 2.8.0.3.
Already my thanks.
With best regards.
G. Delaere
...Delaere
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It was my first time, buying an item from MyTub. I was very pleased with the efficiency with which the order was handled and the speed with which the item was delivered.
...Samuel Marsden
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£
£1155.29 
