Kept informed throughout the delivery process. Items either received when initially expected or advised if there was a delay. I would have no hesitation in using My Tub again and would recommend to others. ...Gary Mallinson
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I was very happy with my purchase, even though it took bit longer to deliver than originally stated. It was good to be kept updated with this information.
I would use MyTub again. ...David Austin
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Excellent service. Product was exactly as specified and at a good price. Delivered very quickly. We are very pleased - thanks. ...Carl Whorton
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order placed wednesday night, arrived friday morning, exellent service, correct item, spot on service. ...mike chmiel plumbing services
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I was really concerned when your email gave the delivery date of by 31111. As the part was needed immediately I rang your customer services department on 211011 and this was looked into. I was pleasantly surprised to be told that the part was on its way and would be with methat day which it was. Now fitted and working perfectly. Was pleased with service but would be better if the email gave the correct delivery date to avoid my panic. Thanks. ...Mrs Claire Harrison
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I would recommend My Tub as they are very competitive and I had no problems with my order. ...fiona hunter
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down. ...Trevor Peach
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Although obsolete you traced my needs and found one for which I am grateful.
You merit high praise for your service
eric ...e.r.ringwood
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Excellent and helpful staff,thankyou ...JohnPeterson
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My ordered items are as described, and delivered on a day date that tailored my convenience. I did specify within the notes of my order the day date, for which was acknowledged by a representative through email and delivered. The service was great, the price great, perhaps to improve further the efficiency of the company, a time frame could have been allocated 7-12 or 12-6 as examples. Otherwise, excellent service and I would recommended mytub in the future. ...Richard Ward
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