Thank you for your excellent service both in response to my query answered almost immediately and delivery on the day arranged.
Keep up the good work.
...Brian Townsend
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
|
Everything was great. Thank you. Delivery time could have been a bit quicker. Given the Amazon experience we are used to getting things a bit quicker but it was not an issue.
...Thomas Walford
|
Excellent service
...Moat Management Ltd - Span Group
|
One of the best companies to deal with
The staff go out of the way to help you
They treat you if you’re one of the family.
...Mr Ike Phiakkou
|
very pleased with product, although not delivered on the day specified, and the dispatch time was a lot longer than I expected
...Karen Alexander
|
Many thanks, quick service and at a great price
...Glyn Prowse - MP building
|
Easy ordering process.
...AlixPartners Ltd
|
The parts were delivered when promised, all communication prior to delivery was helpful in managing my expectations.
Parts appear to be correct, though not yet fitted.
Would recommend MyTub to others.
Regards,
David
...D A Grace
|
I bought an Ideal Standard shower door. Very happy with the price and whole purchasing and delivery service including receiving an email checking that I had ordered all the parts that I needed for the installation. Very happy to recommend and will use them again.
...Mr Stephen Hart
|
£
£151.83 
