very happy with the service - arrived on time as stated by the lady i had spoke to over the phone
will definitely review the site when ordered parts ...Gillian Need
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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excellent service, excellent price.
delivery date as stated
...M OBRIEN
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG ...Graham Griffiths
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One part out of stock so a short delay, but great comms and great prices. Thank you ! ...Crosshill Services
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The right advice the right product delivered on time. ...Mr Thomas W Kay
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I had a really tricky part to order, after speaking to many suppliers including the part manufacturer My Tub were the only people to provide any useful help. I not only got the part I needed, I was kept up to date regularly about the order by phone and email. the service couldnt have been better. I will certainly use you again and recommend you to others. Thanks ...Jo Behari
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Very pleased with the service. Slight delay in delivery was communicated to me as soon as it was known about, and delivery followed 24 hours later.
Thank you. ...Lee Williams
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Service was good with good feed back about progress of order. Delivered as required.
Many thanks ...Alan T Begley
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Good service and part delivered on time ...Malcolm Hieron
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