Hi - confirmation that our order arrived safely. Thanks ...Steven Blower
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It was my first time, buying an item from MyTub. I was very pleased with the efficiency with which the order was handled and the speed with which the item was delivered. ...Samuel Marsden
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days! ...NA
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Again a brilliant service delivered on time kept informed throughout ...Peter Russell
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All round 5 Star service, would recomend to anyone. ...Anthony de Vine
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The order arrived promptly will use again ...Darrall Kitchen
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Easy to use website and fantastic customer service. 10 out of 10 ...Olga joven
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Great service, Emails answered promptly and delivery time was very good.
Would definitely use again. ...Mark Eaton
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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After sales was excellent with updated delivery information. Once delivery date confirmed this was met. Competitve price with service. Thanks ...Craig Watson
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