While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Excellent service, great communication and speedy delivery. I will definately reccomend and would use again! Thank you.
...Total Hygiene Ltd
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Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
...Terry Hobbs
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Part arrived OK, Thanks
...P Brereton
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I don’t normally respond to requests for feedback but I’ve been very pleasantly surprised by MyTub. The website doesn’t inspire confidence looks a bit dated and home-brewed. Indeed I initially moved on to look for an alternative supplier. In the event the service was exemplary. Fast response to the request for lead time, simple order processing and blisteringly fast delivery. I would definitely recommend and use again. Thanks.
...Mike Parkin
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Fast and efficient service. The order was delivered exactly as specified on the date advised.
Thank you
...Patrick Squire
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The best service anyone could ever expect. Thank you very much for all the help.
Will certainly buy from you again.
John Paterson.
...John A Paterson
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Correct part arrived on the day promised, so I am very happy with the service and would use it again if necessary.
...Roger Mills
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All Good!!! Many Thanks, Michele
...Sote ltd TA Pentolina Restaurant
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very fast delivery and as described, would buy from then again
...Edwin Hopwood
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£
£6562.00 
