After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
...Sandra McCrindle
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good service all-round
thanks
Andy
...Andy Scott - Cliftons
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Very competitive pricing compaed with what I was able to find on the high street or in Bath stores on the internet. Equal I suspect to trade prices. Quality delivery service and on time. Very good ta!!!!!!!!
...Malcolm Roper-Moore
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All stuff ordered arrived as agreed. Successfully fitted. All working. My only constructive comment would be the time that it took to arrive. I am sure that there are good reasons for the elapsed time and I am happy to have waited because he price was good value. However, I did have to flush the toilet with a bucket while waiting. If I had realised what the wait time would be, I might have paid you or someone else more to get the item quicker. I dont remember the delivery time being made clear before paying.
...John Charles Levett
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Easy to use and delivered quickly. Thank you.
...Paul Padden
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Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
...Barry Perrott
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Excellent service for a great price. The delivery driver was very friendly and helpful too!
...David Butt
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Another hassle free purchase. Thank you.
...Jennifer Adams
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Great product, delivered when said and great communication, thank you.
...Karl Webb
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I have no complaints whatsoever. My request was dealt with promptly and efficiently without any trouble. Thank you.
...John Carnall
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£
£6562.00 
