I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
...Sol Goodall
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Useful website, with relevant information, helpful staff when I rang up with further questions. Only slight hitch was with delivery....items arrived day after my confirmed date. ...Ms Helen G. Hughes
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Excellant service, great comunicatios, great price. One down side. Very slow turning up with the item i ordered. Well worth the wait with the saving I made ...jon franklin
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The tank was delivered on the day you said and is exactly what I needed. An excellent service and at a very sensible price. ...Mark walker
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The K1 Radiator panels arrived as per your advice. They fit OK and are exactly as described, being good value for money. The only criticism I have is that the packaging was dreadful. The corrugated cardboard they were packed in was completely missing at one end exposing the panels to possible scratching and damage. I pointed this out to your delivery man but he didnt seem too concerned. Luckily, on this occasion, the ends of the panels were not damaged, but it could happen next time. ...John A Downing
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Thank you for very prompt delivery. Only problem was the item which was not expensive required a signiature, very lucky I was just on my way out and did sign for item. I asked for delivery to be placed in secure locatation at the property but was e.mailed regarding signiature being required. Perhaps you could look at this if the buyer accepts responsibility ...Mrs Carol Grooby
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Hi
While I was very impressed with the speed I received the first part I ordered, I actually ordered 2 of them & have yet to receive the second. The delivery note suggested that one was being delivered & one was on back order, but so far it hasnt turned up...
Many thanks
...Dougal
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Ordering process and delivery was easy
Would Def recommend ...Gary Burt - Castlewalls2008
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Excellent service, although bag of coals with foam pellets could have been put in a smaller box, save on packing. ...Lynn Gale
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Good service.
Thank you.
Doug ...Doug Yelland
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