I was very impressed with the service and support provided in respect of my order and also the highly competitive price of the product ordered. ...David Stobbs
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Very good prices and service, let down by a long delivery time. My order was placed just before Christmas so didnt expect delivery before early January. However I was disappointed to have to wait over 4 weeks from order to receive the goods. Apart from this the service is excellent, and I was kept informed - although this was often of ever lengthening expected delivery dates! A tracking service once goods are on the way would be a helpful addition. I would use this supplier again, as long as a short lead time is not essential. ...Graham Morris
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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Excellent service - Fault found 1.00pm yesterday, part ordered 2.40pm yesterday, delivered 10.00am today, fitted and working 10.15am today.
Thankyou ...Alan Brook
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Overall good service. Quit expensive delivery charge for a small item. ...Jeremy Shearmur
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Excellent personal service. Good advice. Quick delivery. ...DP Davies
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My goods arrived within a few days of ordering. No problems. Would happily order again in future. Thanks. ...Matt Carey
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I was pleased to find this shower rose as I had some difficulty in replacing the old one which was badly affected by hard water scale. ...Vic Cocker
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Took 2weeks to deliver, took money from my account straight away. When I advised them I no longer needed the part as my plumber had to go else where to carry on with my boiler repair, I was the one who had to pay for the return charge. Very disappointed an will not be returning to use this site!! ...Suzanne Jenkins
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Order went through smoothly and product was delivered promptly in good condition. Packaging provided good level of protection. ...Edward Andrew Wyatt
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