Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part. ...Trevor Charles
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Good price,sevice,delivery and communication.Says it all thanks. ...W S ROBERTS
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Very pleased with the help, service and price received with my recent order for Vailant flue parts. ...P Routley
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Very satisfactory. My only complaint, which is about your supplier rather than yourselves, is that they cut my 6m lengths of pipe in half to get them in their van. This means I will have to make extra joints that I had hoped to avoid. Not a disaster but a bit of a nuisance. Otherwise fine. Thank you. ...Denise Hammond
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Excellent service. I ordered the wrong part and they took it back without any problem. ...Chris Moyler - C&S Building Services
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Received in two deliveries very quickly after ordering.
Unfortunately on unpacking the items, the 600x800 Elite is damaged on both the upper and lower sides. As the damage is through the paint to the metal in two places, the item will start to rust very quickly given it is to be fitted in a shower room. The packing was not marked so the damage had to have been from the factory.
Could you arrange for this item to be replaced and the damaged item to be collected at the same time
Otherwise I was happy with delivery and price.
many thanks
Gary Taylor ...G Taylor
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Thanks for a hassle free order and delivery. ...Mr Alan Roper
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The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you ...David Mumford
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Good experience from start , good web site, competative prices ,quick delivery. Item & instructions for installation & use very good.Had no problems since item installed. ...S Davies
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Great service, competitive pricing. Would definitely recommend MyTub to others. ...Sarah Johnson
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