On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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VERY GOOD EXPERIENCE DEALING WITH MY TUB ALL THE WAY THROUGH
...michael john barratt
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Price was good, delivery excellent, product exactly right. Fitted in minutes, problem solved! Would happily use MyTub again.
"fix areas where we are weak and ad to areas we are strong"
:-) weak spelling perhaps, I suspect you mean "ADD to areas"
...John Rigby
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Very impressed with delivery time updates via email.packaging excellent.fantastic service.will order again.
...p richardson
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PERFECT,EASY TO DEAL WITH ,PRICE SPOT ON,DELIVERY SUPERFAST.
THANKS SO MUCH
...dave sorsby
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Delivered on time, well packaged to. Thanks.
...MR A M GILMOUR
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Delivery was on the date requested with all items correct. Excellent service - much better that Bathstore who were supposed to supply other items on the project.
...David Doyle
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Good prompt delivery and an easy to search website. I will certainly use again.
...W. Bowman
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Well pleased
...Victor Gonsalves
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Brilliant response
...Abey Air conditioning ltd
|
£
£6562.00 
