Communication was first class.
Reaction to problems was superb.
Products took a little while to come but some of them were a bit obscure.
Overall a five star experience and I would gladly use again.
...Kevin Hill
|
Thankls so much for all the excellent service ...CAROLE ALLCORN
|
Very satisfactory. Will use you again. ...Grahame Platt
|
I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we ...Southlands Farm Cottages
|
Quick despatch, easy website to use, good comms and great value ...Amanda Butcher
|
All received and fitted. Works fine. Thanks ...stephen netherton
|
Expensive delivery for speed
...Mark Taylor
|
great customer service as always kept informed buy email of when delivery would be made.
will always use my tub again as my first choice next time
thank you
...steve fiddes - rexel
|
Very helpful and prompt speedy delivery. ...Brett McLellan - Iona Properties
|
Great price and delivered when promised
Can’t be better than that ...Bob
|